Episode 11 · February 4, 2026 · 19 min
Guest: Adrian Valdes
Host: Brittany Harris, Sketch My Roof
Adrian Valdes spent 20+ years in military operations, and he now applies battlefield planning to insurance claims. In this episode he explains why "one bullet at a time" beats multitasking, how to plan backwards, and why a claim process needs a rock drill.
In this episode
- Why working "one bullet at a time" beats trying to multitask through a claim
- How to plan backwards
- Why your claim process needs a rock drill
- How 20+ years of military operations experience translates into insurance claims
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