Episode 5 · November 14, 2025 · 33 min
Guest: Mike Fannon, 12+ year industry veteran, owner of Fannon Claims (merging with Top Shelf Adjusting), former restoration contractor turned adjuster
Host: Brittany Harris, Sketch My Roof
Mike Fannon is a 12+ year industry veteran and owner of Fannon Claims, which is merging with Top Shelf Adjusting. A former restoration contractor turned adjuster, Mike is the guy who tells you exactly what you need to hear, not what you want to hear. If you are an adjuster complaining about no work, this one will either motivate you or make you angry, and either way it is worth hearing.
In this episode
- Mike’s blunt response to an anonymous adjuster who is getting evicted, and his answer to whether the glory days are behind us
- How adjusters created the ladder assist monster, and why adjusters can end up making less than ladder assist companies
- Why fee schedules have not changed since 2019, and the real reason carriers are cutting field staff
- What "I make more money if I find damage" means for contractors, plus how to tell if you are a bad adjuster and how to survive burnout
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