Episode 9 · December 30, 2025 · 29 min
Guest: Julian Badillo, Xactimate® Mobile Trainer & Consultant, Pilot Catastrophe | NACA Board Member
Host: Brittany Harris, Sketch My Roof
Julian Badillo did not take the traditional path to becoming one of the youngest NACA board members and an Xactimate® Mobile trainer for Pilot Catastrophe. He sent more than 300 emails in a single month, turned grief into purpose, and bet on himself when others doubted him. In this episode he breaks down his mobile-first workflow from front door to closed claim, explains why he sees AI as both a threat and an advantage to adjusters, and shares how he built a career on Facebook groups and stubborn persistence.
In this episode
- How volume outreach worked for him: more than 300 emails in a single month, plus Facebook groups and persistence, as a way into independent adjusting
- His mobile-first workflow from the front door to a closed claim, including Xactimate® Mobile and sketch AR capabilities
- Where AI tools fit in adjusting today, including ChatGPT, Xact AI, and Google Notebook LM, and the ethics questions around large language models
- Common estimating mistakes he sees from rookies through seasoned adjusters, plus the feast-or-famine reality of independent adjusting and alternative paths in training and consulting
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