Effective Date: March 1, 2020
Last Updated: July 22, 2025
- WHO WE ARE
SketchMyRoof.com (“SketchMyRoof,” “we,” “us,” or “our”) is a SaaS platform that generates roof sketches and measurements for roofing contractors, insurance carriers, and property owners. We are based in Florida, USA.
Contact Information:
SketchMyRoof Inc.
2125 Biscayne Blvd, Ste 204 #13883, Miami, FL 33137
Email: [email protected]
- INFORMATION WE COLLECT
Information You Provide
- Account Details: Name, company name, email address, phone number, billing address
- Payment Information: Processed through secure third-party payment processors (we don’t store credit card numbers)
- Property Information: Addresses, roof photos, project details, measurements
- Communications: Support requests, emails, and other correspondence
Information Collected Automatically
- Usage Data: How you interact with our website and services
- Device Information: IP address, browser type, operating system
- Location Data: General location based on IP address (precise location only with your permission)
- Cookies and Similar Technologies: As described in our Cookie Policy section below
- HOW WE USE YOUR INFORMATION
We use your information to:
- Provide our roof sketching and measurement services
- Process payments and manage your account
- Communicate with you about your projects and our services
- Improve our platform and develop new features
- Analyze website usage and performance
- Provide relevant advertising (with your consent)
- Comply with legal obligations
- Send marketing communications (only with your consent)
- HOW WE SHARE YOUR INFORMATION
We may share your information with:
- Service Providers: Third parties who help us operate our business (hosting, payment processing, etc.)
- Your Designated Recipients: People you choose to share your projects with (insurance adjusters, contractors, etc.)
- Legal Requirements: When required by law, court order, or to protect our rights
- Business Transfers: If we sell or merge our business (with notice to you)
We do not sell your personal information to third parties.
- YOUR CHOICES AND RIGHTS
You can:
- Access, update, or delete your account information
- Request a copy of your personal information
- Opt out of marketing communications
- Delete your account and associated data
California Residents: You have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and how we use it.
UK Users: You have additional rights under UK GDPR, including access, rectification, erasure, restriction of processing, data portability, and the right to object to processing.
Canadian and Australian Users: You have additional rights under your local privacy laws, including rights to access, correct, and file complaints about our handling of your personal information.
To exercise these rights, contact us at [email protected].
- DATA SECURITY
We implement reasonable security measures to protect your information, including:
- Encryption of data in transit and at rest
- Regular security assessments
- Limited access to personal information on a need-to-know basis
- Secure data centers and infrastructure
- DATA RETENTION
We retain your information as long as:
- Your account is active
- Needed to provide our services
- Required by law
When you close your account, we will delete your personal information within 90 days, except where we’re required to retain it by law.
- COOKIES AND TRACKING TECHNOLOGIES
What Are Cookies?
Cookies are small text files stored on your device when you visit our website. They help us provide and improve our services.
How We Use Cookies
We use several types of cookies:
- Essential Cookies: Required for the website to function properly (login, security, remembering your preferences)
- Analytics Cookies: Help us understand how visitors use our site so we can improve it
- Performance Cookies: Allow us to monitor and improve website performance
- Advertising Cookies: Used to deliver relevant advertisements and measure campaign effectiveness
Your Cookie Choices
You can control cookies through your browser settings. Most browsers allow you to:
- View what cookies are stored
- Delete existing cookies
- Block some or all cookies
- Set preferences for certain websites
Note that disabling certain cookies may affect website functionality.
Third-Party Services
We may use third-party services like Google Analytics or advertising platforms that place their own cookies. These services have their own privacy policies governing their use of cookies.
- THIRD-PARTY SERVICES
Our platform may integrate with or link to third-party services (payment processors, mapping services, etc.). These services have their own privacy policies, and we encourage you to review them.
- CHILDREN’S PRIVACY
Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13.
- INTERNATIONAL USERS
We provide services to customers in the United States, United Kingdom, Canada, and Australia.
For UK Users: We comply with the UK General Data Protection Regulation (UK GDPR). You have rights including access, rectification, erasure, restriction of processing, data portability, and the right to object. You can file complaints with the UK Information Commissioner’s Office (ICO).
For Canadian Users: We comply with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA). You have the right to access and correct your personal information, and to file complaints with the Privacy Commissioner of Canada.
For Australian Users: We comply with Australia’s Privacy Act 1988. You have rights to access and correct your personal information, and to file complaints with the Office of the Australian Information Commissioner.
All International Users: Your information will be transferred to and processed in the United States, where privacy laws may differ from your country. By using our services, you consent to this transfer.
- CHANGES TO THIS POLICY
We may update this privacy policy from time to time. We’ll notify you of significant changes by email or through our website. Your continued use of our services after changes take effect means you accept the updated policy.
- CONTACT US
If you have questions about this privacy policy or our privacy practices, please contact us:
Email: [email protected]
Mail: SketchMyRoof Inc., 2125 Biscayne Blvd, Ste 204 #13883, Miami, FL 33137