Case Study: How Fannon Claims Closes Claims Faster with Sketch My Roof
4.9/5 Rating
Fannon Claims Solutions
Fannon Claims Services Inc. was founded by Mike Fannon to improve the way independent claims are handled. With a background in restoration, construction, and multi-line adjusting, he built a team of experienced adjusters trained in consistent file management and process execution. Today, FCS delivers reliable property and catastrophe claim services across Ohio, Indiana, Michigan, Wisconsin, Illinois, and Kentucky, with a focus on speed, accuracy, and professionalism.
How One Forward-Thinking Adjusting Firm Optimized Its Measurement Process for Greater Accuracy and Speed
When Fannon Claims identified bottlenecks within their workflow with their previous measurement provider, they took decisive action. The firm recognized that waiting 2-3 days for roof measurements and dealing with inconsistent accuracy was creating unnecessary friction in their otherwise streamlined operation.
The Accuracy Imperative
In property claims, precision drives everything. Without accurate roof measurements, adjusters can’t create accurate estimates. Inaccurate estimates lead to supplements, disputes, and damaged relationships with carriers. For a firm built on reliability, even minor measurement errors were unacceptable.
Beyond the delays, their previous vendor’s inconsistent formatting and varying accuracy levels meant adjusters spent valuable time double-checking measurements and reformatting files. The unpredictable turnaround times made it difficult to commit to carriers on delivery schedules.
A Strategic Provider Switch
Fannon Claims evaluated multiple measurement services before selecting Sketch My Roof as their new partner. The decision aligned with their operational philosophy: work with specialists who enhance efficiency without compromising quality.
The same-day delivery capability, particularly for orders placed before 6 PM EST, integrated seamlessly with their existing workflow. Xactimate®-ready files meant no reformatting or double-entry. Flat-rate pricing eliminated budget surprises.
The Precision Advantage
What sets leading adjusting firms apart isn’t just speed. It’s the ability to deliver accurate estimates consistently. By partnering with a more reliable measurement provider, Fannon Claims eliminated a variable that had been introducing uncertainty into their workflow. Every estimate now starts from the same solid foundation: consistent, accurate measurements delivered when promised.
The switch strengthened their reputation for reliability, a key differentiator in securing preferred vendor status with carriers. In an industry where margins are tight and differentiation matters, Fannon Claims demonstrates that operational excellence comes from making smart decisions about which partners align with your standards.
“Sketch My Roof has become an essential part of our process. We can trust the reports, we get them fast, and it’s allowed us to close more claims.”
— Mike, Owner of Fannon Claims
Conclusion
For Fannon Claims, Sketch My Roof is more than just a vendor — it’s a competitive advantage. By outsourcing roof and wall measurements to a trusted partner, they’ve accelerated their claims process, improved client satisfaction, and freed up valuable adjuster time.
If you want to close claims faster and boost your bottom line like Fannon Claims, place your first order today.